Welcome Penticton Kia

Welcome Letters

From the Bannister Family

Welcome to the Bannister Automotive Group! For over 40 years, the Bannister family and its partners have been bringing quality automotive products and services to communities across Western Canada. Starting with our first store in 1979, our company has lived by the motto "A Family Business with Family Values", and we extend this to the people we work with, with competitive wages, excellent benefits, and outstanding company culture.

We are thrilled to be purchasing Penticton Kia and further serving the Okanagan community.

Our number one priority is making this transition as seamless as possible for you.

We know there are likely a lot of questions as we embark on this journey, so we've put together a comprehensive list of questions we anticipate will be asked. Did we miss anything? Ask us! Submit your questions via the contact form below, and we'll get you your answer.

We're so excited to welcome you to the Bannister family, and we can't wait to see what we can all do together.


The Bannisters

From Julian Smallbone

Dear Penticton Kia Team,

I am thrilled to welcome each and every one of you to our remarkable group, and excited to get to know each of you personally over the coming weeks! I would also like to express my gratitude to David and Joanna Newman for choosing us as the new owners of Penticton Kia.

I have worked in Penticton’s automotive scene since 2014 running both Penticton Hyundai & Honda, and in 2020 was fortunate to join the Bannister organization, stepping in as General Manager and Partner at Bannister Penticton Chev, formerly known as Huber Bannister.

I understand that a transition such as this can bring about questions, and I want you to know I am here for you if you have any concerns. As it may take some time for me to meet everyone individually, please feel free to reach out to me in the meantime. You can reach me anytime at 250-488-4052 (Cell) or Julian.Smallbone@bannisters.com.

A little bit about myself - in the attached photo, you can see my wife Kim, our son Oliver and our daughter Ruby. We moved to Penticton in 2009 and love everything about the city. We are a very active family that spends a lot of time outdoors, taking advantage of the beautiful lakes and mountains. We enjoy swimming, boating, snow skiing, hockey, and biking.

I’m looking forward to getting to know you all and embarking on this exciting and rewarding journey together!

Julian Smallbone, General Manager & Partner

Frequently Asked Questions

Operational & Organizational Changes

Founded by Lyn and Joanne Bannister in Barrhead, Alberta, this family business is led by their children—son Chad and wife Nadine, son Mark and wife Laurie, and daughter Mary Jo—their Dealer partners, General Managers, and the Dealer Support Team based in Kelowna, BC.

There will be no impact to the current daily operation at your stores. It will be business as usual as we work together to continue to grow our business. Julian Smallbone will be the General Manager of Bannister Chev Penticton and Bannister Kia Penticton.

The Bannister Automotive Group has a Dealership Support Team in Kelowna, BC, that houses additional support resources for the entire group.

As our company has grown, we have always taken the strategy of “buy, invest, and grow” through our mergers and acquisitions. We look for partners with similar values, and portfolios that are complementary, and we invest in businesses that can support our current and future growth expectations.

Continuous improvement is a big part of the Bannister culture. One of the huge benefits of having a group of stores is the ability to experiment, share information, and apply best practices on a group-wide scale. Our partners and managers work together to improve quality, safety, customer service, efficiency and cost in areas where it makes sense. We intend to work the same way with Bannister Kia Penticton, and we expect to learn a lot from you in the process!

Bannister has several subject matter experts within its Dealer Support Team in areas such as Accounting, Finance, Operations Management, Marketing, and Human Resources. These team members provide resources, knowledge and expertise to all of our stores, and we are excited to offer this same support to Bannister Kia Penticton.

Absolutely. We know there’s a lot we can learn from Penticton Kia, and we’re looking forward to sharing and discussing best practices that can be applied to all of our dealerships.

Absolutely! Alongside our partner Julian Smallbone, we also manage Bannister Chev Penticton.

Job Security, Benefits, & Human Resources

Our motto for this transition is “business as usual”, and we do not intend to lay off staff because of this acquisition. Our goal is to grow our business in Penticton, and our team members are an important part of that. We are going to take our time to fully understand the businesses, get to know our new teammates, and look at how we can better integrate shared resources into the Bannister group.

The Bannister family understands that for many employees, benefits are an extremely important part of their compensation package. One of the many great advantages of being part of the Bannister Automotive Group is our ability to source out the industry’s best benefit offerings at the greatest value to our employees. On November 1st, all employees will be enrolled in the Bannister First Canadian Benefit Plan. Click the link below to review the benefit comparison document for additional information regarding this change.

Bannister Benefits Comparison.

Yes, employees will continue to receive their current incentives open to Bannister Kia Penticton employees. Bannister Automotive Group also offers significant incentives to their employees, and over time these will be aligned between organizations.

Our goal is to have all our team members on our Centralized payroll system (ADP Workforce Now)—the Dealer Support Team is working on your transition now. Starting November 1st, all time and attendance will be entered into your new ADP platform.

Communications Strategy

In November 2023 we will provide you with a letter to communicate to all business partners and advise them of the change in ownership.

While we will be making our official announcements in November 2023, we understand some key stakeholders require some advance notice. If you believe key customers, organizations, vendors, or partners require advance notice, please contact Julian at julian.smallbone@bannisters.com.

Prior to the official announcement, we ask that you keep this confidential.

All media inquiries should be forwarded to:

Julian Smallbone

Ask us anything!

Have a question? Ask us!

Contact Us

Have questions that aren't addressed here?
Want to speak to someone directly?
We'd love to hear from you!

Julian Smallbone
General Manager & Partner, Bannister Chev Penticton & Bannister Kia Penticton

250-488-4052 (cell)

Adrienne McKellar
Human Resources Director, Bannister Automotive Group